Here to help
Have a question? You may find an answer in our FAQs.
But you can also contact us:
CUSTOMER SERVICES
Mon-Fri: 11:00 am - 8:00 pm
Sat: 11:00 am - 9:00 pm
Sun: 11:00 am - 9:00 pm
因為疫情關係，所有貨運將會延誤2至4天。
因為疫情關係，所有貨運將會延誤2至4天。
Have a question? You may find an answer in our FAQs.
But you can also contact us:
Mon-Fri: 11:00 am - 8:00 pm
Sat: 11:00 am - 9:00 pm
Sun: 11:00 am - 9:00 pm
小計
Hong Kong & MacauFree for order over HKD$1000 Delivery Cost: Estimated Arrival: |
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EuropeFree for order over £200 Delivery Cost: (>0.5kg): £15 Estimated Arrival: |
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Contact us and we’ll get back to you as soon as possible.
Currently we do not accept any returns, however for faulty item please contact us and we will arrange for a return.
We only accept exchange for the brand Boysnextdoor items
For exchange items, please contact us within 7 days after receiving the product.
All returned items must be unworn, unwashed, complete with original tags and/or packaging if applicable.
We are not responsible for the return shipping costs of the items. ( Except for wrong / defects items)
All Items must be in original, resalable condition.
No return or exchange for Socks, Headwear and underwear.
No return or exchange for sale items.
Please make sure all returned items are well packaged, so as not to be damaged in the post.
Please make sure all return packages are sent with a trackable, insured service.
We cannot take responsibility for items damaged or lost in the return transit.
我們很樂意回答您的任何問題或為您提供協助。 只需在下面的表格中向我們發送您的疑問。
